Sharky
About this Blog:
True tales of IT life, fresh every weekday. Got a story of useless users, hapless bosses, clueless vendors or anything else from the IT trenches? Tell Sharky and you could collect a coveted Shark shirt.

This healthcare not-for-profit organization is in a building whose network is managed by a government agency -- which should mean security issues won't be a problem, right?

October 03, 2012 9:35 AM EDT

This pilot fish works at a big IP law firm where many of the attorneys also hold PhDs in their fields of specialization -- and one of them is having trouble with her VPN.

October 02, 2012 9:07 AM EDT

The software running this dental clinic has been working fine for four-plus years, but one day it starts acting up, so a pilot fish calls vendor tech support -- and the inevitable run through the checklist commences.

October 01, 2012 6:03 AM EDT

As soon as this pilot fish goes to lunch, he gets an emergency work order: Drop everything and deal with the problem of magnets in room 1607!

September 28, 2012 6:03 AM EDT

This nursing school's fall registration includes a visit by each student to the IT department to collect the login information they'll need for the year -- and as soon as registration ends, IT's phones start ringing.

September 27, 2012 6:04 AM EDT

There's a very tight schedule for this project, and it needs to have a testbed server for a new database connector -- but even if nothing goes wrong with the current plan, there's no way it can arrive in time.

September 26, 2012 6:04 AM EDT

This IT pilot fish is on assignment in a foreign country to integrate a new subsidiary into the corporate systems -- and he finally gets a chance to do The Look.

September 25, 2012 6:04 AM EDT

This website that matches lawyers with clients has a feature that lets the lawyers update their information, including a digitized photo up to 2MB in size. How hard could that be to figure out?

September 24, 2012 6:04 AM EDT

This IT pilot fish is the most junior engineer on a big staff, so he gets handed a lot of "less critical" issues -- like setting up a long-overdue network monitoring system and installing UPS network management cards.

September 21, 2012 6:04 AM EDT

Employee who works in a remote office has his company iPhone replaced at the local store for the mobile carrier, then calls this IT pilot fish at HQ with a problem: The new phone won't accept his password.

September 20, 2012 6:04 AM EDT
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