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Business process management (BPM) news, solutions, and analysis for IT professionals

How one business uses social networking and BPM to handle disasters

Posted October 29, 2012 - 1:20 pm

Brian Flynn, CIO at Crawford & Company, an insurance claims outsourcer, knew that the company's processes needed updating when he saw in person how its catastrophe team operated during an emergency.
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The Changing Nature of Enterprise Management

Posted October 24, 2012 - 12:30 am

Management tools designed for physical environments are not suited for managing virtual and cloud environments. This ebook explores the need for a new management paradigm to help teams more effectively manage performance, capacity, configuration and compliance in today's IT environments.
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Webcast

Automating Infrastructure and Operations Management with VMware vCenter Operations Management Suite

Posted October 24, 2012 - 12:30 am
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Webinar: Enhance Transparency in Private Equity & Alternatives with Agile BI

Posted October 16, 2012 - 11:30 am
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Webinar: Enhance Transparency in Private Equity & Alternatives with Agile BI

Posted October 15, 2012 - 6:15 pm
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5 Steps for Executing your Windows 7 Migration

Posted October 15, 2012 - 5:00 pm

If you haven't already completed the migration to Windows 7, you probably have scheduled a date for completion. Make that migration simpler by reading 5 Steps for Executing your Windows 7 Migration - Guidelines for Planning and Completing a Successful Windows 7 Migration.
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IDC Case Study on Enterasys

Posted October 9, 2012 - 4:30 pm
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MLB.com hits homerun with collaboration and workflows

Posted October 4, 2012 - 9:25 am

Producers at MLB.com suffered from email overload and needed to streamline their workflow and increase collaboration. Here's a look at how they greatly reduced email and simplified its publishing processes.
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BMC recorded webinar featuring Forrester on workload automation survey results

Posted October 2, 2012 - 3:00 pm

What do IT thought leaders really think about the state of job scheduling on the ground today? Leave it to Forrester Research to discover the answer.
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Forrester Workload Automation Paper commissioned by BMC

Posted October 2, 2012 - 3:00 pm

In "Industrializing IT Workload Automation," Forrester Consulting and BMC Software analyze the results of a comprehensive survey that addressed job scheduling on the ground today.
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The Reasons CMDBs Don't Work

Posted September 20, 2012 - 10:15 am

There is no shortage of reasons why CMDB initiatives fail. A lack of trust in the data, the time consuming nature of these projects, and the inability of end users to see their value are frequently cited.
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Webcast

Orchestrating Legacy Services

Posted September 18, 2012 - 10:15 am

If you want to get the most from your legacy services, consider this complete mid-tier orchestration platform. The five-minute Verastream Process Designer demo shows how you can use open standards to create new business workflows, in ways you never could before.
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White Paper

Investing in HR Leads to Solid Business Results

Posted September 17, 2012 - 5:00 pm

SuccessFactors' goal is no secret, nor is it humble: Increase worldwide productivity by 50%. Although it's a bold target that's not easy to measure consistently, this whitepaper presents one measure of SuccessFactors' success and explains the critical links between investing in execution and tangible customer results.
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Forrester Workload Automation Paper commissioned by BMC

Posted September 13, 2012 - 5:15 pm

In "Industrializing IT Workload Automation," Forrester Consulting and BMC Software analyze the results of a comprehensive survey that addressed job scheduling on the ground today.
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White Paper

How to Adopt ITIL Best Practices at a Pace That Works for Your Business

Posted September 13, 2012 - 5:15 pm

Are you looking for ways to streamline process in your IT organization? Have you ever considered adopting ITIL but struggled because you thought ITIL best practices were only for large companies with unlimited staff and financial resources?
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Webcast

Introducing Oracle SOA Governance 11g

Posted September 12, 2012 - 4:30 pm

Learn more about solutions that can facilitate and streamline SOA governance at your organization.
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White Paper

The Future of IT Operations: Five principles to empower IT professionals

Posted September 7, 2012 - 6:30 pm

Today's IT service management tools were defined and built to eliminate the human element by focusing on automation. Although automation is important, equally important is the knowledge of the human element. See how critical knowledge can be captured from any source and utilized to solve the growing complexity of operational challenges in today's IT environments.
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Social IT Operations Management: A new approach for solving persistent IT problems

Posted September 7, 2012 - 6:30 pm

The social revolution is upon us. At the same time, IT environments have continued to become more complex, more distributed, and harder to understand. Existing IT management tools have not kept up with the rapid innovation in technology paradigms. See how to capture and leverage all knowledge to manage IT environments.
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Forrester Study/Paper, Industrializing IT Workload Automation

Posted September 6, 2012 - 3:15 pm

In "Industrializing IT Workload Automation," Forrester Consulting and BMC Software analyze the results of a comprehensive survey that addressed job scheduling on the ground today.
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White Paper

You Believe in SaaS First, What's Next?

Posted September 6, 2012 - 2:00 pm

SaaS is growing up. IT executives are recognizing the power of software as a service (SaaS) to reduce the amount of hardware and software owned and managed on-premises and also transform IT to meet business objectives more effectively. This paper reviews strategies to help make the transition more successful.
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Forrester Study/Paper, Industrializing IT Workload Automation

Posted September 5, 2012 - 4:00 pm

At BMC, we believe that unified workload automation is the future of job scheduling. So we decided to prove it. We commissioned Forrester Consulting to evaluate the benefits of workload automation. Who needs it? Why? Is there a more strategic way to schedule jobs across the enterprise? How can workload automation help IT better serve the business?
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Forrester: Industrializing IT Workload Automation

Posted September 4, 2012 - 4:15 pm

In this study, Forrester developed a hypothesis that tested the need for automation, the issues raised by a tactical and punctual deployment of job scheduling solutions, and the benefits of a more strategic usage of enterprise-wide workload automation.
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A Prescription for IT Efficiency

Posted August 29, 2012 - 4:15 pm

Security is more important in healthcare than other industries. Windows XP, because of its age, is now a security risk on every desktop where it is limping along. Discover the enhanced security features of Windows 7 and learn the best practices healthcare organizations should adhere to for a successful Windows 7 migration.
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White Paper

The 11 Secrets of Business Rules Success for Insurers

Posted August 24, 2012 - 9:00 am

When automating decisions, choosing the right business rules management system is not enough. In this white paper, FICO offers 11 steps to help insurers make the most of business rules, from understanding where to apply the technology in your business to strategies to operationalize analytics and continuously improve decisions.
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New Strategies for Smarter Insurance Underwriting using Business Rules

Posted August 24, 2012 - 9:00 am

While insurers have invested in automating high volume decisions, most are not leveraging advanced analytics and other data-driven strategies to improve pricing decisions and cross-channel opportunities. In this white paper, FICO describes how to use business rules management systems as a core technology to improve revenue while controlling costs.
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BPMWhite Papers & Webcasts

Webcast On Demand

Automating Infrastructure and Operations Management with VMware vCenter Operations Management Suite

Attend this webcast to learn how the new VMware vCenter Operations Management Suite allows IT to: - Dramatically simplify services - Automate service delivery and management

White Paper

The Changing Nature of Enterprise Management

Management tools designed for physical environments are not suited for managing virtual and cloud environments. This ebook explores the need for a new management paradigm to help teams more effectively manage performance, capacity, configuration and compliance in today's IT environments.

Webcast On Demand

Webinar: Enhance Transparency in Private Equity & Alternatives with Agile BI

You are invited to our live, interactive webinar featuring the Senior Vice President Technology of Neuberger Berman, a private, independent, employee-controlled investment manager. Learn how Neuberger Berman met growing customer demand by enhancing reporting. Using agile BI technology, the company was able to quickly build an on-demand portal enabling investors to view real-time indicators such as Net Asset Value, diversification, and geographic performance. Topics Covered: - Providing an exceptional level of transparency for investors with on-demand portfolios - Evaluating BI vendors to find the best fit for your organization - Building competitive advantage through interactive dashboard capabilities

White Paper

5 Steps for Executing your Windows 7 Migration

If you haven't already completed the migration to Windows 7, you probably have scheduled a date for completion. Make that migration simpler by reading 5 Steps for Executing your Windows 7 Migration - Guidelines for Planning and Completing a Successful Windows 7 Migration.

Webcast On Demand

Webinar: Enhance Transparency in Private Equity & Alternatives with Agile BI

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